Warranty Policy
Check the warranty period for each LS ELECTRIC product by date of purchase or manufacture.
Warranty Coverage
Coverage may include:
Manufacturingdefect support
Technical troubleshooting
Productrepair services
Replacement support for qualified defects
*Detailed coverage conditions may differ by product and service agreement.
| Products | Product Category | Warranty from Date of Purchase |
|---|
Warranty Documents
View and download the warranty policies applicable to LS ELECTRIC America Power and Automation products.
Notes & Conditions
- The warranty period for exported PLC and HMI products is two years from the date of manufacture.
- For domestic and international solar PCUs, the warranty period is 4.5 years from the date of purchase.
(However, for 3kW products purchased before July 2012, the warranty is 2.5 years, and for products bound for Japan, the warranty is 3 years from the date of manufacture.) - For other products not specified: the warranty is 1 year from the date of purchase or 1.5 years from the date of manufacture.
- Even within the warranty period, if the issue is caused by the customer's fault, the repair will be charged.
- Product quality is not guaranteed in the event of external factors such as fire, abnormal voltage, or natural disasters such as earthquakes, lightning strikes, or storms.
- The warranty period is extended to 48 months for variable frequency drives when installed using a LS ELECTRIC America Certified Start-Up Partner.
